As we close out 2024, I’ve been reflecting on the goals I set for myself and NameHero over the past year. Personally, I’m not a fan of “resolutions”—they’re like January gym memberships: hot for a few weeks and then abandoned by February. Instead, I take a step back, review what I’ve accomplished, and re-evaluate what matters most for the year ahead.
One of my top priorities for 2025 is giving our Reseller Hosting content a much-needed refresh across the blog and YouTube channel. This led me to completely rewrite the Resell Hero eBook that I first launched in the early days of NameHero. Over the years, this guide has helped countless entrepreneurs start their own hosting businesses or scale their existing ones.
With that, I’m excited to kick off a new blog series, How to Start a Reseller Hosting Business in 2025, starting with one of the most common questions I get: How do I choose a niche?
Don’t Overthink It—Start Taking Action
Let’s be real: finding your niche is tough. The Internet is vast, competition is fierce, and it’s easy to overthink this step. You want a niche that’s not saturated but also scalable—and I get that. It’s a valid concern.
But here’s the thing: you don’t need to get it perfect right away. Most successful entrepreneurs pivot at some point. The important thing is to start taking action. Feedback from your first few customers will guide you in ways no amount of overthinking ever could.
Why Defining Your Niche Matters
If you’re starting fresh, defining your niche is the most critical decision for your reseller hosting business. One of the biggest mistakes I’ve seen over the years is trying to cater to everyone from day one. It’s tempting, but it almost always backfires. When you spread yourself too thin, you’ll find it impossible to deliver the kind of service that makes you stand out.
I’ve been there. When I was first planning NameHero back in 2014, I bought the domain DNSHero.com, thinking I’d focus on DNS management and content delivery. But as I dug deeper, I realized that branding around DNS might limit the company’s potential. I wanted a name that was unique, flexible, and easy for anyone to understand—even if they didn’t know what DNS was.
That’s how NameHero was born. And while I had to pay a premium for the domain, it was hands-down one of the best decisions I ever made.
Start Small, Think Big
When we launched NameHero in 2015, we started with a very specific niche: resellers, web developers, and marketing agencies. At the time, big companies like GoDaddy weren’t paying much attention to these customers because they required more support and resources.
Over the years, I’ve worked with thousands of resellers worldwide, and I’ve seen how powerful starting in a niche can be. Here are a few examples of successful niches I’ve come across:
- Restaurants: One reseller focuses on creating websites for restaurants, offering hosting bundled with online ordering systems. They even integrate with apps like DoorDash to open up additional revenue streams.
- Local Marketing Agencies: A marketing agency expanded their services to include hosting, becoming a one-stop shop for their clients. This move not only increased revenue but also attracted investors for nationwide growth.
- Computer Repair Shops: A rural computer repair shop added hosting services for custom email and DNS management, eventually turning hosting into their main revenue driver.
- WordPress Plugin Developers: Many plugin developers now offer tailored hosting solutions for high-traffic sites, which creates a recurring revenue stream.
- Healthcare Providers: If I had to start over tomorrow, I’d target healthcare providers like clinics and dental offices. They need reliable hosting and often pay a premium for HIPAA-compliant solutions.
What to Avoid
While some niches are gold mines, others are overrun. For example, industries like car dealerships, insurance agents, or realtors often have pre-packaged solutions provided by parent organizations. These markets are tough to scale unless you can identify a microniche—a unique problem within the broader industry that no one else is solving.
Start Local, Build Trust
If you’re in a metro area, start local. Face-to-face interactions can do wonders for building trust. I often say, “If you don’t have your first 10 customers yet, you’re not knocking on enough doors.”
Growing up, my family ran a local self-storage facility. When I set them up with a basic WordPress site hosted on HostGator, it became a game-changer for their business. They wouldn’t have known where to start without me—and this is exactly the kind of problem you can solve for small businesses in your area.
Think Beyond Hosting
Web hosting is your foundation, but don’t stop there. Here are a few additional services you can offer:
- Website management and maintenance
- Custom email hosting
- E-commerce solutions
- Social media management
Many small businesses are happy to pay recurring fees for someone they trust to handle these needs.
Final Thoughts: Progress Over Perfection
Defining your niche is important, but don’t let it paralyze you. You’ll likely pivot a few times before finding the sweet spot—just as I did. Focus on action, listen to your customers, and adapt as you go.
If you’re ready to dive deeper, grab my updated ResellHero eBook and learn how to turn your reseller hosting business into a thriving, recurring-revenue powerhouse.
👉 Download the ResellHero eBook Now
Stay tuned for the next post in this series, where we’ll cover the step-by-step process of launching your hosting business. Let’s make 2025 your breakout year!
Ryan Gray is the founder and CEO of NameHero, one of the fastest growing independent web hosts in the United States. Ryan has been working online since 1998 and has over two-decades experience in Internet Entrepreneurship.
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