<15 Min. Ticket Responses

Our ticket response time is second to none… we aim to have all tickets in active review within 15 minutes and resolved within 15 minutes too!

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We’re staffed around the clock - so no matter which timezone you are in, you can expect timely responses on ticket or live chat.

Actual Live Chat

No AI or chatbots here, our live chat team is very much human and ready to help solve your issue as fast as possible.

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We Are Team Of SuperHeroes

We can have the best platform, use the best software, and offer the most competitive prices in the industry, but it's all useless without superb customer service and support.

At the very core of all of our values is to offer 10/10 customer service and satisfaction no matter what. That's why we include "Hero" in our "Name" as we're backed by a team of SuperHeroes that operate as a family to go above and beyond in every single instance.

Web Hosting Is Our Passion

All of our SuperHeroes come from extensive web hosting backgrounds within multiple levels of certifications. Many of our SuperHeroes have been with us for many years and have a strong passion to teach beginner website owners!

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NameHero Customers Reviews

4.8Average based on 8568 reviews

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