We can have the best platform, use the best software, and offer the most competitive prices in the industry, but it's all useless without superb customer service and support.
At the very core of all of our values is to offer 10/10 customer service and satisfaction always. That's why we include "Hero" in our "Name" as we're backed by a team of Superheroes that operates as a family to go above and beyond in every single instance.
In addition, all of our Superheroes come from extensive backgrounds within the web hosting industry who all have a strong passion to be of maximum service ever single shift
The following are actual screenshots from our Ticket Review Feedback section. Support techs are rated on a 1 - 10 scale:
Advice and answers from the NameHero Team.
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4.8Out of 5 based on 2844 reviews
I am really happy with NH. They have amazing support and a high quality service level.
1 month ago
I purchased reseller hosting from NameHero and I could not be happier with my purchase. The site was super easy to navigate, the support staff is amazing and I love my hosting.
5 months ago
Quick, easy to understand, excellent customer service, no gimmicks or money hungry people trying to get in your pocket. Great! Thank you NameHero!
9 months ago
I'm very happy with NH! My sites are always up, end of story. The handful of support tickets I've submitted in the past were answered quickly, friendly, and my questions answered.
3 years ago