Our ticket response time is second to none… we aim to have all tickets in active review within 15 minutes and resolved within 15 minutes too!
We’re staffed around the clock - so no matter which timezone you are in, you can expect timely responses on ticket or live chat.
We can have the best platform, use the best software, and offer the most competitive prices in the industry, but it's all useless without superb customer service and support.
At the very core of all of our values is to offer 10/10 customer service and satisfaction no matter what. That's why we include "Hero" in our "Name" as we're backed by a team of SuperHeroes that operate as a family to go above and beyond in every single instance.
All of our SuperHeroes come from extensive web hosting backgrounds within multiple levels of certifications. Many of our SuperHeroes have been with us for many years and have a strong passion to teach beginner website owners!
Advice and answers from the NameHero Team.
You can easily install WordPress to your web hosting account with a couple of clicks
All of our web hosting services include free and automatic SSl (https) for the lifetime of your account.
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