NameHero, LLC ("NameHero") is a leading provider of cloud Web, Reseller, and VPS hosting services as well as domain registration and management services.
We highly value our customer's privacy and care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our "Users")
You can learn more about our organization at https://www.namehero.com.
For the sake of this policy, the covered entities to which it is applied are:
Our website - https://www.namehero.com
Our blog - https://www.namehero.com/blog
Like most website operators, NameHero collects non-personally-identifying information of the sort that web browsers and servers typically make available such as:
Our purpose to collecting non-personally identifying information is to better understand how NameHero's visitors use its website.
NameHero also collects potentially personal-identifying information like:
To provide web hosting services and/or domain registration/management we obtain the following information about you as described below:
When you purchase Domain Registration services for top level domains (TLDs), as the domain registrar, we are required to collect the following personal information from you (collectively, "Personal Information"):
Our collection of Personal Information is necessary to comply with contractual obligations we have with the Internet Corporation for Assigned Names and Numbers ("ICANN") and with certain TLD registries ("Registries") so that you can validly register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for the registration of a TLD such as certain professional affiliations, identification or other qualifiers ("Additional Personal Information").
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
NameHero discloses potentially personally-identifying and personal-identifying information only to those of its employees, contractors, and affiliated organizations that:
We have a legitimate interest in running a successful and efficient business and in providing you with Services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes:
We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products and services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.
NameHero may share personal data with third parties in order to provide a better service.
You may unsubscribe from receiving promotional or marketing emails from NameHero at any time by using the "unsubscribe" link in the email received, or by emailing us at [email protected]. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your NameHero account or contacting us at [email protected].
If NameHero, or substantially all of its assets, were acquired, or in the unlikely event that NameHero goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of NameHero may continue to use your personal information as set forth in this policy.
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email [email protected] and we will respond within thirty (30) days. NameHero will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
Our Website and/or Services is not directed at children and our services are designed for businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
NameHero or other users may post links to third party websites, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying NameHero that you no longer wish to receive these communications, we will attempt to promptly remove you from our once we have received that request. We currently do not offer functionality for you to opt out through "do not track" listings. If you wish to opt out of certain communications or information collection, please contact us at [email protected]