Our team has been operating online businesses for over 20 years and we know just how much an hour of downtime can cost your business.
It's absurd some providers attempt to sell uptime as a "premium" feature when it should be the standard. At NameHero we stand behind our commitment to provide a high-speed, reliable, and scalable web hosting service to individuals and small businesses that is easy and affordable, regardless the size of their website.
Even with the best hardware, the best software, and a militant monitoring process, it's inevitable issues are going to come up. Therefore another big part of our uptime is credited to our Superhero team and how incidents are handled.
With our three main levels of monitoring in place, when incidents arise, we promptly take action to begin resolving them. Regardless the incident size, we also believe in transparency and flow of information to our customers. Our Network Status page inside our customer interface allows the ability to see what exactly is going on and how it is being dealt with.
Below you will find uptime charts for 2019 along with links to previous years:
Frequently customers will call BS on this claim, which given the track record of the web hosting industry, we understand! Therefore we feel it's important to not only disclose the above uptime reports, but to explain our monitoring process:
4.8Out of 5 based on 2721 reviews
It I good to see extensive tutorials by the owner and CEO. I researched ISP and name hero ranks among the best for the price, the utube videos explaining everything in depth sold me ))
2 weeks ago
Very easy process, following guidance from Ryan's videos and Reseller Hosting 101 course off website.
3 weeks ago
Thank You for providing the Starter Cloud with 1 website, and an add on secondary site (containing my art portfolio / resume). LiteSpeed Servers, and Phone Support! Those 2 are paramount for my needs!
1 month ago
I've done my shopping around and in addition to what I've learned about NameHero, I've also been referred to NameHero by several people I respect.
1 month ago
The price is very reasonable and support is more that i can describe with words. NamaHero is truly a hero. Keep up the good works.
2 months ago
Set Up has been very straight forward i've done it in the 20 min i have been waiting for my current host to answer the phone
4 months ago
Good so far. I have bought my hosting and domain name with ease and swiftly received four emails with all the information I'm sure I will need.
5 months ago