Getting Started With Your NameHero Hosting Account: How To Access cPanel

We try to make the signup process at NameHero as simple as possible with all accounts being automatically provisioned (as long as your billing goes through successfully).

Recently we were asked about how to access cPanel when you first sign-up, as many domains aren’t propagated immediately (especially if you’re moving from your old web host).

Step 1: Select Your Web Hosting Package:

At Name Hero we currently have four different basic cloud web hosting packages.  The main difference between the four is the number of websites you can host with each as well as the resources allocated.

Obviously, the more resources allocated, the more visitors your website can receive.  If you need a web hosting package for more than 100,000 monthly visitors, you should checkout our VPS Hosting packages.

Step 2: Choose Your Primary Domain:

We have three different options when it comes to choosing your primary domain for your web hosting package:

• Register a new domain – This gives you the option to register a brand new domain for your web hosting package.  If you sign-up for at least 1 year, the first year’s registration fee is on us ;).
• Transfer your domain from anther registrar – If the domain you’re wanting to use is already registered somewhere else (i.e. GoDaddy, NameCheap) then you have the option to transfer it over to NameHero.  This makes for the simplest setup as our team can ensure the DNS is working correctly.  Also, if you sign-up for at least 1 year, the first year’s transfer fee is free.
• I will use my existing domain and update my nameservers – For those of you that already have your domain registered and would like to be responsible to updating your own nameservers, you select this option.  Some people may have multiple domains registered with someone such as GoDaddy and would prefer to keep them separate from their web hosting.

Step 3: Review Discount And Checkout:

First-time NameHero customers will enjoy a discount depending on when they purchase their package.  The above example is using our “winter hero” promotion which saves a good bit off the first invoice.  At NameHero, we also reward customers who pre-pay their accounts.  You can save upwards of 50% off by signing up for 36 months.

Since all accounts are deployed on our high-speed cloud, customers can upgrade to a new package at anytime, and apply their remaining balance.  No money is ever left sitting on the table!

Step 4: Access Your Hosting Package In Our Client Interface

Our client portal is very powerful as it gives you full control over your hosting package with us at NameHero.

First, notice at the very top our phone number and live chat links.  Both are available 24/7/365, however it’s important to note that Live Chat is only currently available in English speaking countries: US, CA, UK, AU.  We look forward to adding additional countries in the future!

Next, notice how this page gives you the exact nameservers you need to be using for your domain.  If you chose the option to update your nameservers yourself, you need to make sure your domain reflects this.

The Disk Usage and Bandwidth Usage charts aren’t updated in real-time, please allow for up to 24 hours for them to reflect your actual usage.

Finally, the links under the “Actions” menu on the right are very important.  This is how you can easily access cPanel via single sign-on meaning you don’t have to login again.

Congratulations!  Your web hosting account at NameHero is live and ready to use!  We know you’re going to build something awesome!

Web Hosting Setup Video Tutorial

I’ve filmed a video tutorial where I go through all of these steps and also show you how to request migrations if you’re moving over your existing website:

Feel free to let me know if you have any questions or concerns!

Ryan Gray

Ryan Gray is the founder and CEO of NameHero, one of the fastest growing independent web hosts in the United States. Ryan has been working online since 1998 and has over two-decades experience in Internet Entrepreneurship.