Finding Your Incoming Mail Server Host Name: A Quick Guide

Updated: July 8, 2024

Do you ever wonder where your emails go after you hit send? Or maybe you’re suddenly not receiving emails in your inbox? Or you’re trying to set up email on a new phone or laptop and are unsure how to set it up. Well, it all starts with your incoming mail server.

If you use email for work or personal matters, you might have heard of the term’ incoming mail server’ before. 

Whether you’re migrating to a new email provider or setting up an email on a new device, knowing the incoming mail server hostname is essential.

I’ll help you find your incoming mail server’s hostname in this quick guide. I’ll also share important information about incoming mail servers and why they matter in the first place.

And while you’re here, check out our newly launched Business Email Hosting!

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Important Uses For Incoming Mail Server Information

Before diving in, it’s important to understand the significance of incoming mail server information. Incoming mail server settings enable email clients to connect to your email through protocols such as IMAP or POP3.

These settings determine how email is retrieved and displayed for you. If incoming mail server settings are incorrect or outdated, it can affect the overall functionality of your email account.

This information is also necessary to configure an email account on any device, including smartphones, desktop email clients, and webmail clients. Knowing the incoming server host name is critical to change email providers or to troubleshoot business email issues.

Note: We offer some great advice here on preventing your business emails from being marked as spam, one of the most common issues faced when setting up your business email ID and sending emails.

How Do I Find My Incoming Mail Server Information?

To find your incoming mail server details, follow the steps below, depending on your device. You may also need to contact your email service provider for this information if you cannot troubleshoot from the device.

I’m listing detailed instructions below on how to find your incoming mail server hostname for some popular devices.

#1. For PC/Mac Users:

Open your email client (Outlook, Gmail, Apple Mail, or whatever else that you use) on your device. Open the mail app and then select ‘Account Settings’ or ‘Preferences.’ Then, select your email account. The incoming mail server hostname, username, and password are stored here.

#2. For Android Users:

First, open the email app on your Android device. Click on ‘Settings’ and select your email account. Click on ‘Server Settings’ button. You should get access to all the incoming server details here.

#3. For iOS Users:

Open ‘Settings’ on your iOS device. Scroll down and select ‘Passwords & Accounts’. Select your email account. Click on ‘Account Information.’ You will find your incoming mail server hostname mentioned here.

Note: Finding your incoming and outgoing mail server information can be done in many other ways. You can contact your hosting provider if you want incoming mail server details for a business email. Their support team will be able to share all these details with you immediately.

What Server Settings Do I Need From My Email Provider?

When setting up your email, you will need the details of the following server settings:

• Username and password of your email account.
• Incoming mail server’s host name.
• Incoming mail server’s port number (typically 993 for IMAP and 995 for POP3.
• Outgoing mail server’s host name.
• Outgoing mail server’s port number (typically 587 or 465).

You will find all these details in the webmail section of the cPanel of your domain’s hosting, if you have access to cPanel. You can also contact the support team of your hosting provider and ask them to share the server settings for setting up your email.

Incoming Mail Server Settings That You Should Know:

Two of the more common incoming mail server protocols are IMAP and POP3. IMAP (Internet Message Access Protocol) lets you access your emails from multiple devices and synchronize them. POP3 (Post Office Protocol version 3) is another email protocol that downloads all your emails to your device.

Note: You don’t need to know about these in great detail and should ask your email provider to help you navigate these settings if needed.

Introducing NameHero’s Email Hosting

We recommend our newly launched business email hosting service if you’re looking for reliable and secure email hosting for businesses of all sizes.

Our email hosting service comes with superior spam protect, high deliverability and the flexibility of being able to access it from anywhere on any device with Internet!

With at least 50 GB of storage per plan, and even more if you go with one of our higher tier packages, you’ll have all the space you need for emails and attachments.

Our email hosting also comes with 24/7 support that thousands of customers know and love, per TrustPilot. Our experts can even execute a free migration for existing mailboxes setup with someone else.

Our web hosting services are trusted by businesses worldwide, so why not try our email services and see the difference for yourself?

NameHero’s Incoming Mail Server

If you are using one of our email hosting packages, no matter what tier, your incoming mail server hostname is: mail.heroicmail.com

Your login credentials were setup during the purchase process.

Conclusion: Final Thoughts

Finding your incoming mail server’s host name will ensure setting up email on any device is a breeze. It will also help you troubleshoot most of your issues with email. I hope this quick guide helps you with just that.

If you’re facing any other email delivery issues, check out this guide on troubleshooting email delivery problems.

Your email may not work without accurate incoming mail server information. I suggest you contact your email provider if you cannot find the email settings details.

At NameHero, we’re proud to offer reliable email hosting that will meet the communication needs of your business. We’ve worked hard on improved inbox deliveries — so that your emails are sent to only whitelisted accounts and will never land in a spam folder. Click here to learn more!