We’ve all been there. You’re browsing the internet, and suddenly, you’re hit with an error message.
Your screen reads err_empty_response.
Seeing this message on your laptop can be annoying, especially when accessing a website you really need.
Error messages are never fun, and it’s even worse when you don’t know where to get started to fix them.
But don’t worry. We’ve got you covered. We hunted down all possible fixes to resolve this error message, so you don’t have to.
In this blog post, I will explain the “err_empty_response” message. I’ll share some possible causes and seven easy ways to fix it in Google Chrome.
What Does Err_Empty_Response Mean?
Before we dive into the possible solutions, let’s first understand what err_empty_response even means.
This error message means the connection between your browser and the website’s server has failed. The website’s server has been unable to connect with your browser.
It occurs when the website you’re trying to access doesn’t send any data.
What does it mean if a website doesn’t send any data?
When a website doesn’t send any data, it can be due to many reasons. It could be an issue with the website, such as a server problem or downtime.
Alternatively, it could be an issue on your end, such as your internet connection not working.
Causes Behind The err_empty_response Message
There are several possible causes behind the error connection closed message. I’m breaking them down into three core issues that can cause this error message to show up.
– Server Issues
One of the most common is a problem with the website’s server. Server issues can happen for many reasons, such as an overload of traffic or a web page that is under maintenance.
– Browser Issues
Many browser issues can cause this error to appear on your screen. Add-on extensions installed within your browser can also interfere with your internet connection.
Sometimes browser cache and cookies can affect the performance of loading websites and cause this error.
– Network Connectivity issues
Sometimes, the error appears because of a problem with your internet connection. Your network may be weak or unstable. Or a firewall or antivirus software could block your connection from accessing certain websites.
7 Easy Ways To Fix The Err_Empty_Response Message
#1. Check Your Internet Connection
Start with checking your internet connectivity. Head to a website like IsMyInternetWorking to know if your internet connectivity is down.
Next, run an internet speed test to check if your network connection seems weak or poor. If your download speed is much slower than usual, use a different network (like your mobile hotspot) if necessary.
If the error message disappears after switching to your mobile hotspot, the issue lies with your internet connection.
Note: Try the second fix below before contacting your ISP’s technical support (internet service provider).
#2. Reset/Reboot Your Router
When you want to reboot your router, you typically have to unplug it and wait 30 seconds before plugging it back in. Some routers even have a reset button on the machine to get things back to normal.
Every router brand has easy tutorials on resetting or rebooting the router. Check out the screenshot below from HUAWEI showing you how to reboot their router.
#3. Clear Your Browser’s Cache And Cookies
Clearing your browser’s stored files can help solve err_empty_response errors. This will remove any old browsing data stored on your computer, allowing you to reaccess the website.
- To clear the cache in Google Chrome, click on the three vertical dots at the top right of your browser to access the settings.
- Then, select “More Tools.”
- Next, click “Clear Browsing Data” and choose the time range you want to clear.
- From there, select two options: “Cached images and files” and “Cookies and other site data.”
After clearing all this browsing data, try reaccessing the site to see if the error message is gone.
#4. Disable Browser Extensions
Sometimes, Chrome Browser extensions can interfere with your connection to a website. Try disabling all your Google Chrome extensions and see if that fixes the problem.
Sometimes, Chrome Extensions can clash with certain websites and display the err_empty_response message.
Try disabling all your Chrome extensions temporarily and see if the website connects.
To do that:
- Click on the three vertical dots in the top right corner of your Chrome window.
- Select “Settings” and choose “Extensions.”
- Toggle off all Chrome extensions.
Once you’ve turned off all extensions, check whether the err_empty_response message persists.
Note: To find out which extension is causing this error, please re-enable the extensions individually and check if the error shows up.
#5. Update Your Browser
Updating your Google Chrome browser can help solve errors like err_empty_response. Make sure you’re running the latest version of Chrome.
To find out if you need to update, click on Chrome settings in the window’s top-right corner.
Then, select “Help” and click “About Google Chrome.”
Once you have updated your browser, relaunch Google Chrome and check if the error message persists.
#6. Temporarily Disable Your Firewall And Antivirus
Your firewall and antivirus software can sometimes block your connection to a website and cause the err_empty_response message to show up. Try temporarily disabling your firewall and antivirus to see if that solves the issue.
Note: Please remember to turn your firewall and antivirus software back on after this test!
#7. Disable Your VPN Temporarily
If you’re using a VPN to access the internet, try disabling it and then reaccess the website or application. If the error message disappears, your VPN might be causing the problem.
VPN providers share instructions on how to disable their VPN temporarily. Below are the instructions from NordVPN to turn off their VPN.
Conclusion: Final Thoughts
Err_Empty_Response can be a frustrating error message. But it’s a standard error and is easy to fix without technical support.
Try clearing your browser cache, disabling browser extensions, and resetting your internet connection before contacting support.
If all else fails, contact the website’s technical support team. Ask the website’s admin to check for server-side issues on their end, and let them know you’re getting the err_empty_response error message.
Remember, if one method doesn’t work, try another. I hope that with all the solutions shared above, you can fix the err_empty_response error. Happy browsing!
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Nirali has over a decade of experience working in marketing with startups in a variety of sectors, including e-commerce, ed-tech, and SaaS. She has a keen understanding of the unique challenges and opportunities facing early-stage companies and a track record of developing effective content strategies that drive growth and engagement.
7 Easy Ways To Fix The Err_Empty_Response Message – you solved my problem by clearing cache. Tnx, Bob