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NameHero, LLC Anti-Spam Policy

Last Updated: June 12, 2024

We have a strict policy against spamming. We forbid the use of the service to send unsolicited mass emails or unsolicited emails of any kind. We reserve the right to terminate your account “for cause” if we deem you to be in violation of our anti-spamming policies. We also reserve the right to suspend your account pending review upon receipt of any complaint or other evidence that you may be engaging in any spamming activity.

We take a zero-tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists," purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.

Websites advertised via spam (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging, or UseNet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Name Hero, LLC reserves the right to require changes or disable as necessary, any website, account, database, or other component that does not comply with our policies, or to make any such modifications in an emergency that we deem necessary at our sole discretion.

Name Hero, LLC reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee or any charges incurred for blacklist removal at our sole discretion.

When sending an email, your recipient must be either someone with whom you have a personal or professional relationship, or is a customer, member or subscriber of your business or organization, or who has specifically asked to receive your emails by opting in or signing up in some way, or someone who has bought a product or service from you in the past 18 months.

Emails must not contain content related to the industries mentioned below.

You must also NOT use the service to send emails that contain content related to the following industries or activities.

Such emails, even if ‘opt-in’, generate a high proportion of complaints and could jeopardize our service for all our users.

  • Pornographic or adult content
  • Adult novelty items
  • Dating or escort services
  • Multi-level marketing
  • Affiliate marketing or CPA marketing
  • Keylogging
  • Get-rich-quick, work-at-home schemes or paid surveys
  • Online trading, forex trading, or stock market related content
  • Gambling services, products or gambling education
  • Online sweepstakes
  • Streaming TV services
  • Credit repair, get-out-of-debt content
  • Advertising your CV
  • Mortgages and/or loans (without prior approval)
  • Herbal highs or herbal incense
  • Nutritional supplements, herbal supplements or vitamin supplements
  • List brokers or list rental services
  • Selling leads (without prior approval)
  • Essay writing services
  • Bulk RFQ (request for quote) emails
  • Designer goods (without prior approval)
  • Fake phishing emails for a ‘training exercise’ or penetration testing
  • Selling followers, likes, views or comments on social media
  • Emails sent to external email-to-SMS services exceeding 100 messages per month, and none for marketing purposes
  • Unsolicited marketing email (i.e. without proper permission from recipients)

You must also NOT use the service to:

  • Knowingly send emails containing viruses, worms, or any other harmful code or software.
  • Send defamatory, harmful, abusive, vulgar or obscene content or material.
  • Send emails that are not in compliance with all applicable laws, or that do infringe upon the rights of any other party, including but not limited to copyrights, trademarks, privacy rights, moral rights, trade secrets, patents and any other rights.
  • Harass or send threatening content.

You must also NOT use the service in a manner that substantially reduces performance for other subscribers, send “mailbombs” or other harmful devices, or engage in activity designed to gain unauthorized access to any of our computers or information.

You must also NOT use the service to send emails from email addresses which you do not have permission to use, or which are not valid, or send from invalid email addresses for the purposes of testing your account.

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