When I was drafting NameHero’s business plan back in 2014, this was the biggest question I had to ponder.
Why use NameHero over the thousands of other web hosts out there?
Since the late nineties the web hosting industry has been flooded with hosting companies from all around the globe, so what would be the reason why someone would use us over the other larger, more established brands?
I think before I can fully answer this question, I have to talk about my motive behind starting NameHero.
A Passion For Web Hosting
The web hosting industry is a multi-billion dollar a year industry.
In 2017, GoDaddy made around $2.2 Billion in revenue, with expectations of $2.5 – $2.6 billion this year.
But that’s not my motivation.
I didn’t start NameHero with the aspiration of making billions of dollars.
I started NameHero because I’ve had a passion for the web hosting industry since 1998 and knew from my own personal experience the industry needed a fresh company that offered high-speed cloud hosting that was affordable with excellent customer service and support.
That’s why I chose the domain NameHero.com. We strive to provide Superhero Customer Service and Support.
Many other companies started down this path, but eventually were acquired by other large organizations, and from review websites, their support and service continue to decline.
I firmly believe that when Passion meets Opportunity, this is where the magic happens.
High Speed & Reliable Web Hosting
I’ve had Internet-based businesses since the late nineties.
In 2012, I moved all of them over to the Cloud, because it made no sense to run traditional dedicated servers with lots of moving parts that could fail, when I could move to a cloud infrastructure and add resources on-demand.
This allowed me to create an infrastructure that ran extremely efficient with very high up-times (99.9%).
After much testing, I also realized that using LiteSpeed web server (over Apache) along with MariaDB (over mySQL) I was able to achieve much faster load-times even without caching.
The only downside to creating such an infrastructure was the cost and time it took to build out.
At the time, there wasn’t a web host that I knew of, where I could simply signup and get my website going. I had to build it all from scratch including ordering licenses and installing software.
It dawned on me, why not take my own infrastructure, scale it up and make it available for businesses of all shapes and sizes. Hence the birth of NameHero!
Secure & Redundant Web Hosting
Security is always a big concern for anyone with a web site. But simply hardening the operating system on a server will no longer cut it, especially in a shared environment.
At NameHero we use Cloudlinux which allows us to take advantage of their CageFS. In simple terms, this allows each cPanel account to have it’s own file system in it’s own “cage”:
• Only safe binaries are available to user
• User will not see any other users, and would have no way to detect presence of other users & their user names on the server
• User will not be able to see server configuration files, such as LiteSpeed config files.
• User’s will have limited view of /proc file system, and will not be able to see other’ users processes
In addition, we also perform complimentary malware scans nightly and immediately quarantine when malicious files are found.
If you’re using an outdated version of WordPress or a theme/plugin, your website is vulnerable to injections.
By doing our nightly malware scans, we’re able to help prevent such attacks and isolate them before they infect the entire website.
Also by using Cloudlinux, we’re able to assign a specific amount of limits to each cPanel user to ensure one user isn’t able to take down the entire server.
Feature Rich Web Hosting Packages
A lot of web hosting companies out there advertise low prices only to hit you with upsells once you get your website going.
At NameHero we believe your web hosting package should have everything you need to have a fantastic experience.
That’s why all of our Web Hosting packages include:
- Free & Automatic SSL Certificates For All Domains/SubDomains
- Free Solid State Drives Protected By Raid 10
- Free Cloudflare with Railgun Access
- Free LiteSpeed Cache (fastest WordPress caching plugin)
- Free Nightly Backups (with instant restores available in cPanel)
- Free One-Click WordPress Installs and Cloning
Even with GoDaddy being the “web hosting leader” you still have to pay upwards of $60 a year for a secure certificate. SSL should be free for everyone! It’s a requirement in 2018!
The Leader In Reseller Web Hosting
HostGator coined themselves the “Reseller Web Hosting Leader” for many of years.
However, I felt like they’ve fallen behind.
Sure, they still offer Reseller Hosting packages. But they’re the same type of packages they’ve been offering for nearly two decades!
They’re not cloud based, they still use Apache web server, and they don’t include free and automatic SSL.
So just buying the Reseller package is the start, there are a lot of extras you need.
At NameHero, we empower all our Resellers with the tools necessary to start and sustain their business.
In addition to all the features of our Web Hosting packages, we also offer our Corporate Resellers a free WHMCS license that allows them the ability to easily bill their customers and manage their accounts saving lots of time and headaches!
We also have published a number of educational resources (for free) to help ensure our Resellers know exactly how to use our platform:
- Reseller Hosting 101: How To Start Your Own Web Hosting Business (Free Course)
- Resell Hero: The Quick Start Guide To Making Money Reselling Web Hosting (Free eBook)
- How To Create A Web Hosting Business With WordPress (Start To Finish Video Tutorial)
- Name Hero Startup Blog
- Name Hero YouTube Channel
We’ve quickly grown our Reseller channel to host thousands of websites around the globe and look forward to continuing to provide the best packages along with the best training to help you grow your business. When you succeed, we succeed, it’s that simple!
Affordable Web Hosting
I don’t consider NameHero a “discount web host.” There are plenty of companies with cheaper hosting packages than us.
But this goes back to the old saying, “you get what you pay for.”
With all of the technologies I’ve mentioned (cloud hosting, SSD raid 10, LiteSpeed, Maria, CloudLinux, Cloudflare, SSL, etc.) I believe we have some pretty affordable prices.
I welcome you to try and build out a solution similar and you’ll see what I’m talking about!
Or reach out to some other companies and ask them about their technology. Make sure to read the fine print and ask specifics about restoring backups, getting SSL certificates, Cloudflare, etc.
We also try to have some very good entry-level specials for new customers at all times!
Finally, we reward customers for longevity. The longer you decide to sign-up for, the more you save! We promise we’ll earn your trust; it’s not something we take lightly!
Superhero Customer Service & Support
We can have everything I’ve mentioned above, but without a helpful team to support it, everything is useless.
We offer support via telephone, live chat, and our helpdesk, 24 hours a day, 7 days a week, 365 days a year. Yes, we’re even here on Christmas!
At NameHero we have a very intense training program for all staff members. We also only hire the best of the best!
But you don’t have to take my word for it! You can read our reviews and see what our customers really say!
Unlike other hosting companies out there, we publish EVERYTHING, including feedback from our Support Desk:
- NameHero Reviews
- NameHero Social Media Reviews
- NameHero Industry Reviews
- NameHero Support Reviews
- NameHero Uptime
Our Customers Are Our Only Investors
Unlike countless other companies that rely on investors for capitalization, our ONLY investors are our customers.
Without happy ones, we would not exist.
Our biggest marketing channel is also word-of-mouth as our customers love telling their friends, family, and colleagues about us (we even have a referral program).
As founder and CEO I promise we’ll do everything in our power to earn and keep your trust.
I’m not the type of CEO that just sits back and crunches numbers. I’m very involved in the day-to-day operations of NameHero and am constantly reviewing feedback and performance to ensure we’re hitting our goals as well as our Superhero promise.
We look forward to working with you!