We get a lot of questions from potential new Reseller customers asking if our service is completely white labeled.
What Is White Label Reseller Hosting?
White label reseller hosting is when you offer web hosting packages to your customers / end users where they only see your company name.
The customer works directly with you/ your company giving you the flexibility to bill / manage them how you best see fit. They never see anything that goes back to Name Hero – nor do they know you’re using our servers to power your business.
Website and WordPress developers specifically see a great need for this as they’re able to create recurring revenue for their business that bills as long as the client has an active website.
Reseller Hosting Packages
To get started with your Reseller Hosting business, you simply choose one of our packages to power your business:
Our most popular package, especially for beginners, is the Corporate Reseller as it comes with a complimentary license to the popular WHMCS billing and automation software.
WHMCS allows you to instantly integrate your Reseller account and begin selling to your customers with ease as it will handle all of the invoicing/billing and then create their account all automatically. It takes all the “leg work” out of the process!
Purchased separately, it would cost you upwards of $18.95/month, hence the reason why the majority of resellers go with our Corporate package.
Full Control Over Your Business
Once you have your reseller package with WHMCS setup, your customers work directly with you. You’re free to charge them as much as you see fit for their account and they pay you each month.
Your only obligation with Name Hero is to ensure your customers meet our compliance guidelines (i.e. no adult/offensive material, spam emails, etc.) and that you pay your invoices with us in a timely manner.
All communication, emails, etc. to your customer come directly from your company.
Supporting Your Customers
A lot of new resellers become a bit intimidated when it comes to supporting their customers. While ultimately the support is the responsibility is up to the Reseller, our heroic support team will help you solve issues 24x7x365.
The only thing, you have to contact us on behalf of your customer. We unfortunately don’t offer a white labeled help desk, so for issues you cannot solve, you can let your client know you’re working on it, and reach out to our team for immediate assistance.
As I’ve said many times throughout our blog here, a lot of support issues can easily be solved by Googling the issue and following some simple instructions. I do understand some people’s concerns, so I always do like to re-assure you that our team always has your back in these situations.
Reselling vs. Affiliate Program
Reselling web hosting is much different than our affiliate program as reselling is completely white labeled to your brand/business. This means you have to do all the selling, billing, etc. through your own website.
Some people however would rather just “grab an affiliate link” and receive a commission for referring customers to use Name Hero. That’s fine as well as we payout thousands of dollars each month to affiliates ranging from WordPress developers to review websites.
Regardless if you choose to become a white label reseller or an affiliate, there is a lot of room for us to work together if you have customers that need high speed, reliable, cloud web hosting!
Download Our Free Guide
If you see opportunity in your business to begin offering white labeled reseller hosting, I highly encourage you to download Resell Hero: The Quick Start Guide To Making Money Reselling Web Hosting.
This free guide goes through the entire setup process from start to finish and explains in detail many important aspects how to price and analyze your competition.
One thing will never change, people will ALWAYS have the need for web hosting, hence I consider it the “water” of the Internet! Good luck!
Ryan Gray is the founder and CEO of NameHero, one of the fastest growing independent web hosts in the United States. Ryan has been working online since 1998 and has over two-decades experience in Internet Entrepreneurship.