How To Manage & Restore Your Daily Backups

I’ve blogged a lot about how important backups are to your online business.

Rather you’re running a personal WordPress blog or a site for your corporation, you should regularly backup your data.

At Name Hero, we automatically backup all cPanel accounts nightly and retain one-days backup free of charge for our Web Hosting and Reseller Hosting customers, as long as your account doesn’t exceed 100,000 inodes or 20GBs.

Cpremote Backup Management

We’ve partnered with the fine folks over at Cpremote to offer our customers full control over their backups without having to submit a support ticket.

To access, you just need to login to your cPanel account and scroll towards the bottom:

As you can see, you can restore an individual domain (helpful if you have add-on or sub-domains), databases, email accounts, your entire home directory, or an individual file/directory.

Personally, I can’t tell you how many times this has saved me.  One day I got to clicking around when developing one of my WordPress websites and removed my entire /wp-content/ folder that had over five years of uploads! Thankfully I was able to restore it from the previous nights backup in a matter of minutes!

How To Restore An Individual Directory

To restore an individual directory, like in my case above, you’d click on File or Directory Restore and then enter the path like this:

Notice the first part will always be /home/USERNAME/ (this is unique to each cPanel account).  You then have to complete the rest of the path by entering it in.

You can then click Restore and watch the log file to see the status.

Restore Backups Video Tutorial

I filmed a quick video tutorial to also show how you can restore an entire domain:

As you can see, if you don’t have any email accounts/databases it simply won’t show. I’m a big fan of the “point and click” interface they use as it provides a seamless experience.

Resellers: Use This As a Selling Point

For our Resellers out there, make sure you’re leveraging this huge selling point to your customers.  People will choose you over other web hosts that don’t provide this.

Many of the “big brands” out there don’t offer this inside of cPanel and require a tedious support process in order to have access to your backups.

Your customers will also like the fact these are daily backups that automatically take place.  No action on their end is necessary.