All of our Reseller Hosting packages work pretty much “right out the box” meaning they require very little configuration once they’re online.
However, the majority of customers do want to remove the NameHero logo from their client’s cPanel as well as customize their interface:
How To Customize cPanel Logo
You can easily do this by logging into Web Host Manager and going to Customization:
Once inside of here you can specify a lot of information specific to your company:
Company Name: This is the name your Resellers are going to see. For my example, I used ResellerHosstingUS.
Help Link: This is the link to your help desk/help section. Above I demonstrate using the link to open a new ticket with NameHero.
Documentation Link: If you have guides/documentation on your website you can link to it here. Above I link to the NameHero Knowledgebase.
Company Logo: This is going to be the logo that displays at the top of your customer’s cPanel (like in the screenshot above with the NameHero logo). You can upload your own logo or you can Google cPanel and use their default logo.
Webmail Logo: This is the same as your company logo but is what is going to display when customers are using the Webmail interface.
Favicon: If you have your own favicon for your business, you can upload it here, or it will use cPanel’s default.
Once you make these changes you may need to login again or clear your cache for them to take affect.
How To Change The cPanel Style
By default, all cPanel accounts use the latest cPanel style.
I personally like this because I feel like a lot of customers are already familiar with cPanel, especially if they’re moving over from another web host that uses it.
However, they do have a couple different styles you’re free to use to customize your customer’s experience.
From the same Customization screen in Web Host Manager, you can click on Customize Style and select the default one for your customers:
I have seen some pretty cool designs with the Dark theme, but it’s a bit hard on my eyes. They also have their “Retro” style for any customers migrating over from some old-school hosts, which may make the transition a bit easier.
Finally, if you’re a web developer and want to really customize the user’s experience, you can follow their guide to creating and uploading your own style.
How To Create An Account In Web Host Manager
Before you’re able to create an account in Web Host Manager (for your customers) you need to first create a package for the account to use.
You can do this by logging into Web Host Manager and clicking Add a Package:
Once on the creation screen you need to define all the details to your hosting package:
As you can see, I start with a name for my package and then define the limits I want for my customers.
It’s important to note, if you want to offer unlimited disk space and bandwidth for the package, you must enter 99999999 vs. choosing Unlimited. This is unfortunately the way the Reseller System is designed in Web Host Manager.
We do allow overselling but if you select Unlimited the package will not function. If you have a VPS, you can use the unlimited option.
Even if you do plan on using WHMCS to create accounts, you’ll still need to setup your packages here first.
How To Create A Feature List In Web Host Manager
Feature lists are powerful as they allow you the ability to limit the number of features available on a specific package.
By default, each package uses our default feature list which allows access to all applications provided by NameHero.
To create your own feature list, login to Web Host Manager and click on Feature Manager:
On the next screen give your feature list a name and click Add Feature List:
You can then select the individual features you want the customer to have access to:
Some customers will use this to charge extra for backups, Cloudflare, or Auto SSL.
You can then go back to the Package you created in Web Host Manager and choose a unique feature list (instead of default):
This allows you to completely control all the products/services you offer while having a complete white-label experience.
How To Brand cPanel And Setup Web Host Manager
I filmed a video tutorial where I walk you through all of these steps if you’d like to follow along:
At Name Hero we believe in powering all of our Resellers with all the tool necessary they need to run their businesses and to customize the experience for their customers as they see best fit.
Feel free to let me know if you have any questions or concerns getting your account setup and customized!
Ryan Gray is the founder and CEO of NameHero, one of the fastest growing independent web hosts in the United States. Ryan has been working online since 1998 and has over two-decades experience in Internet Entrepreneurship.