Knowledgebase

ERR_CONNECTION_TIMED_OUT If you're getting this error, it's most likely your IP Address has...

We use a lot of internal tools here at NameHero to help diagnose issues in our support desk. One...

From time-to-time our support team may need to request from your the IP address of your home...

I keep seeing this issue come up inside the helpdesk (as well as on Stack Overflow), so I thought...

Having trouble accessing your website? Perhaps you can access it on your computer by your friend...

If you've ever tried to log into cPanel and/or Web Host Manager and gotten the "Your IP address...

If you use WordPress on your website it's likely you've ran across the Error Establishing A...

If you’re having trouble connecting to your website or server in your web browser, it’s important...

At NameHero we backup all cPanel accounts for our Web Hosting and Reseller Hosting customers...

When you first sign-up for web hosting or switch providers, there is a period of time called DNS...

By  far the single biggest reason for our team getting cursed out via Live Chat, on the Phone, or...

In need of high speed hosting but don't have the budget for a Virtual Private Server (VPS)? If...

If you read our terms of service and acceptable use policy, you already know what I’m about to...

When ordering our Shared and Reseller Hosting packages, you’ll notice we upsell Dedicated IPs. A...