Knowledgebase

Cannot Connect To cPanel

If you're getting this error, it's most likely your IP Address has been blocked for a failed login.

To resolve:

Once your IP address has been whitelisted it won't be blocked again.

By far the single biggest reason for our team getting cursed out via Live Chat, on the Phone, or...

If you read our terms of service and acceptable use policy, you already know what I’m about to...

When you first sign-up for web hosting or switch providers, there is a period of time called DNS...

From time-to-time our support team may need to request from your the IP address of your home...

We use a lot of internal tools here at NameHero to help diagnose issues in our support desk. One...